Watercooling UK Reviews

Order was shipped fast very easy to navigate website found what i needed adding a drain valve kit to my watercooling set up was very easy i liked there own blog full of very usefull info would highly recomend deafently use them again

Received a NAS case through postal services which unfortunately was damaged in transit to the point were disk trays were out of alignment with the backplane. Raised with WCUK who were very responsive and polite and after sharing a few photos to support the damage, they guided the next steps and refunded my return postage very quickly. Excellent service. Now proud owner of a perfect case.

Seems great, product was well packaged and delivery was swift. Definitely will use water cooling UK in future.

Staff replied to my query with correct information, not a template response. Item arrived in perfect condition, and its an item that was hard to find. All up and running now as part of my new set up. Satisfied customer.

Fast and efficient

Great products and quick responses.

Easy to order. Parts came when stated and were as expected. Excellent, can't ask for much more than that.

Been using WCUK for many years. Good for finding the occasional niche part and always easy to deal with whether its orders or returns

Product was wll packed, arrived on time. How ever paying extra for deliveri didint help reciving item.

Everything was processed and sent by the next day, prices were really reasonable and everything delivered was exactly what I ordered, have had 0 problems with these guys. I would highly recommend them.

I love WCUK wether ordering online or if I get off my bum and Visit, they are always friendly, professional and helpul. One thing I would like on the website is "ask a question about this product" so I can get the information I need without having to get off my bum (sometimes these old legs can't make it)

Great selection of parts at good prices and service is quick and efficient. Had to make a few orders to get my latest project finished (poor planning!) and could rely on them to get it done quickly.

As usual, perfect. Great place to get your Water Cooling parts from.

Excellent quick delivery and quick email response.

Everything was 100% spot on, I had to put my project off due to a van repair but the guys n gals at watercooling were understanding and were awesome, I know where to come for any future purchases👍😎🇬🇧

Absolutely amazing service! The delivery is prompt, got most of my order delivered within 2 working days of order placement. I accidentally ordered an incorrect product but even returning it back for refund was quick and easy. The customer service team is brilliant and I was in touch with Tom & Danny throughout my whole process of buying various products for my PC build and they helped answer all my questions and concerns. I Would highly recommend.

For the Water Cooling enthusiast Watercooling UK is a must to have in your favourites, and I mean a Must. I'm fairly close to their warehouse/sales office and have collected several times when needed to. Great people with time to give you advice and a different look on builds, if needed. 5 Star Plus

very efficient a great company

5 stars...great product, competitive prices nice selection of products user friendly website and great delivery

Great service, arrive promptly, and good communication, will buy from here in the future - Keep up the good work!

i love this place the staff here are a breath of fresh air and i always look forward to saying hello when i pick my items up. if there is anything wrong or you just need advice they always take there time to help. do not hesitate to buy from here you wont be dissapointed

Great freindly staff land location is local to me so I can pickup anything I require.

**"Excellent service and great prices on watercooling gear"** I've placed three orders with Watercooling UK recently and they've become my go-to for liquid cooling parts. Over those orders I picked up a full loop's worth of gear — XSPC pump/res combo, Alphacool CPU block, Phobya radiators, tons of fittings (hard and soft tube), plus all the fluids and additives needed to get everything running clean. **Customer service:** Top notch. They're genuinely helpful and know their stuff — not just order-takers, but people who understand watercooling and can point you in the right direction if you're unsure about compatibility. **Stock & selection:** Massive range. Pretty much everything I needed was in stock, which isn't always the case with specialist retailers. No waiting weeks for backorders. **Shipping:** Fast and well-packaged. Everything arrived quickly and safely — important when you're dealing with fragile components and precision-machined fittings. **Value:** Lots of sale items and the prices are genuinely competitive for the quality you're getting. Will definitely be back for my next build. Highly recommended if you're putting together a custom loop.

Fast delivery smooth service and great delivery updates

Pretty much the only place I trust for watercooling bits.

Used watercoolingUK many times and they always have good service and competitive prices. They always package everything safely too.

Pretty much the only place I trust for watercooling bits.

Great product and excellent service.

Excellent service and arrived very quickly. Air cooler very good and even managed to create. Quieter system without trying.

If watercoolinguk sell something i need, its where i will get it from. Orders always arrive on time and intact. I have never received an order from them in broken boxes and items are delivered into my hands not dumped by the bins as most other companies do.

I ordered a case from WatercoolingUK, delivery was fast with no complaints however and this is a big however. I need to RMA the unopened package and attempting to use DPD or Royal Mail is not possible as you need a recipiant contact number Watercooling UK does not have a publicly available number to use... I have sent an e-mail and messages via the RMA ticketing system to receive a contact number. I've updated my review today as I recieved a response from Wcuk who have provided a contact number to use increasing the rating from a 3 to a 4, I believe the contact number should be supplied straight away by Wcuk when requesting a RMA to not delay the process and will advise them on this.

I have been using watercoolinguk for quite some time now and i have always had prompt reliable service from them. I find that they supply all of the water cooling parts that i need for my builds, and would happily recommend them to others.

I have purchased from this company for more years than I care to admit. Prices and service have always been good as far as I am concerned. I hope you continue in the same manner going forwards.

Excellent

Very fast shipping and very well packed! My water pump died mid gaming and ended up heat protection shutdown! New pump arrived and i was able to get back and running!

Contender for the No.1 "Go-To" for your build's needs! One of the few companies that, over time and attention have have built and maintained Trust and repeatedly demonstrated Care for their Customer! 95% of my experience with WCUK has been super awesome - Easy to browse + locate items; Certainly amongst the most competitive prices; A straightforward checkout process as well as reassuring and empathetic support, again, with an easy access portal. The other 5%? - Sometimes things go wrong and what's important is communication. With fast response to query and real-world advisory WCUK again hit the mark for excellent Service. It must also be said that in my case WCUK have gone above and beyond far enough and often enough to eulogis a whole narrative of superlatives. i'd simply like to put my own, "HONESTLY approved!," stamp here though, with the commentary:~ A company with a definite vibe for Professionalism, courtesy, community and Service, that can make the shopping experience feel very personal.

Fantastic service and delivery timeframes. Product selection is great and is a top choice for getting EKWB stuff in the UK.

Great service and always my first choice for loop upgrades or servicing.

Really recommend this vendor. They were super helpful in assisting with an out of country order.

Quick efficient friendly service.

Excellent product and fast shipping. Premium quality, exactly what you need for a top-end hardware. Personally, bought TG Advance thermal putty for cmos/vram paste interface in my asus rog strix g513qy advantage edition and it's works better than factory. Highly recommend.

Speed of delivery, price, availability... Can't fault it

Excellent service! Happy with my order 😁

My go-to watercooling retailer in the UK, huge range, great stock levels, helpful when (rarely) contact is required.

I bought a PC case which I could only find on Watercooling UK. I had issues with the payment processing so I emailed their customer service. They responded with in an hour and had set up a solution within three hours. The purchase was shipped the next day and arrived the day after. Overall, an excellent customer service experience.

Great service, delivery times are as stated and at very reasonable price. If you are close enough to collect in person, they have great customer service and more than happy to help, they are very knowledgeable.

All OK.

Great choice of products and competitive pricing. Fast delivery too. Will return to buy cooling gear for my PC.

Bought Grade-B stock and was exactly as described. No issues with WCUK and arrived next day.

Quick delivery, great service, thank you

Fast shipping, plenty of stock, the only place for all excotic parts you can't get from OC or Scan or anywhere else. Thank you.

I have numerous orders from WCUK and I have to say they do not disappoint in any way, great delivery and fantastic support, as sometimes happen there might be an issue with an order due to manufacturer defect, yet WCUK support resolved all issues without any problem or hassle, also price match request is great if you wish to shop here but find some part cheaper elsewhere they might be able to help, many thanks for all your help and special thanks to Danny from customer service for help and patience. 5 star service and shop!

I needed some thermal paste for my GPU and they had a large tube of Arctic MX-7 at a very reasonable price. Delivery was also fairly priced and my order arrived in 2 days. Fantastic! Will be using again

Amazing service, fast delivery and fantastic advise

Great selection, price is good, and delivery was swift, already used again and definitely will in future!

Bought a Lian Li PSU from here and it came with a US plug. Emailed support and they sent me a UK plug free of charge straight away. Great customer service and would happily order from them again.

Quick and easy to use website with very quick delivery. Happy to purchase from again.

Asked about a product as it was out of stock. Got a email early next morning which said they sadly don't have stock, but then got a email about 20mins later saying they managed to find some, and was able to purchase it! I love the small things these types of companies do, so can definitely recommend them to anyone - shout out to Chloe from their support/sales team!!

Asked about a product as it was out of stock. Got a email early next morning which said they sadly don't have stock, but then got a email about 20mins later saying they managed to find some, and was able to purchase it! I love the small things these types of companies do, so can definitely recommend them to anyone - shout out to Chloe from their support/sales team!!

Bought a PC case from this company. Competitively priced and delivered very quickly. Nicely done, happy customer

Great services from water cooling uk. Nice and easy web web with lots of options.

Good and nice product, cheaper than others shops, only down point it's waiting time availability and delivery, take up to one week to arrive and you can't book a delivery Saturday, Sunday even if you are extra CHARGED. Thanks all the best!

I have been a customer of Watercooling UK for several years now & have always found them to be very competitive on price, great on despatching items fast & they have fantastic & friendly customer service if any issues arise. I would & do recommend them to friends. Great shopping experience, well done guys!

Website was nice and easy to navigate, good selection of products and some very competetive prices. My items arrived quickly and in great condition, I would not hesitate to recommend to others and will definetly be using this site again in the future.

Only site I found that had the water pump and header I needed for my cooling system. It was reasonable priced and thanks to the quick delivery I didn't have long to wait before it was back up and running again.

Never had a problem with their service. Everything as described. Carry stock not found elsewhere in the uk.

Great service. Delivered Quick and secure! Highly recommend

Good prices and fast delivery

Cracking service and usually got what you want in stock for a good price, delivery also very quick. Couldn't be happier.

First time ordering PC parts from WatercoolingUK and I had a great experience. Everything arrived on time, was well packaged, and came in excellent condition. Customer service was also very helpful when I needed to make changes to my order before dispatch. Overall, a smooth and hassle-free experience. I would definitely order from them again.

Have been a customer for many years and I’m always happy finding what I need, and often you’re the only supply for exactly what I’m after. Many thanks!

Extremely helpful and fast replies

Really satisfied with the product.good packaged, arrived quickly. Can't wait to finish my build with the rest of the parts. Great service and great communication thanks

The wireless strimmer cables were a good price, arrived promptly and well packaged.

Great service and a perfect product, excellent packaging and a fast response.

No problems at all and fast delivery. I recommend.

My go to place for everything watercooling, great selection and prices. Great place to shop in you are doing a watercooled build.

Quick delivery made with just a few days. Loved the service.

Excellent service & fast delivery 👍

All good, order arrived on time and quickly, everything works and customer service is very good

Very happy with service

Have a wide selection of water cooling parts and delivery is fast. I highly recommend Watercooling UK.

Delivered earlier than expected, everything was high quality and the website is relatively intuitive

Dispatch orders quickly after purchase. I recently contacted them about my order and they responded quickly and resolved my issue. Very good communication. Recommend 😃😃😃😃💯

It was fantastic service. They were recommended by a family member to us. we will 100% buy from their business again and we will most definitely recommended them.

I recently ordered a part but I realised even before it was delivered that it was wrong. A quick message to customer services, and with a bit of wizarding magic they were able to stop the order being shipped. They then quickly ordered and delivered another component quickly. It was my fault that I ordered the wrong part but the customer service is first rate and their prices are competitive

very easy to find what i wanted. also needed a drain valve set was not sure what i needed Danny was very knowledge able and suggested the the correct parts i needed

Great service, I received a sealed from manufactuer pc case with some slight damage, I sent it back and no- nonsense, no drama got a replacement within the week. Not Watercoolings fault but great service.

Prompt delivery and good prices!

Fast delivery and all was as expected. Even was packaged nicely

All as described in listing. Great communication and fast shipping. Well recommended seller.

5 Star service, As always. Steve

Great company for all all your water cooling needs. They have a big selection of products at good prices and there’s no problem if you need to return stuff as well. Shopped here many times and never disappointed me.

Amazing customer service. Sorted out my 2 orders and delivered fast. I fully recommend. Thank you.

Great experience. The item arrived very quickly and was just what I needed

Super Item. No problems so far. Everything working as it should. Highly Recommend Watercooling.co.uk. Had already purchased from their website and their ebay page. Always a good experience. Good delivery time as well!

First time buying from these lads. Smooth experience, everything as described, delivered on time, great price compared to the competition. Very happy to support a local company. Definitely will check it out next time I need some hardware. Now if we could only get our hands on some cheap HDDs...

I hadn't heard of the company before I made the order but I needn't have worried; the computer tower arrived very quickly and was exactly what I'd ordered. I would certainly order from this company again.

Have bought a few items from them now- great prices and speedy shipping. Can recommend.

I needed a wifi module for my old HP laptop and Watercooling had the Intel AX200 in stock for the right price. Easy to order, delivered on time, well protected packaging. The module is now fitted and working just fine, so overall I am very pleased with this purchase.

Excellent quick service.

These guys are super helpful and really care about the customer. I found great advice, service and price. I'll be back as soon as I'm changing anything case or cooler related for sure.

Tom was super helpful and knowledgeable on the online chat, as were Lee and another guy who's name I didn't get (sorry mate!) when I picked up my order. Prices were excellent and the products have turned out great in my build.

I love this place, good prices and quick dispatch for such niche products is extremely impressive.

Excellent customer service I had a cosmetic issue (not fault to WCUK) with one of the fittings in my order and got in touch to see if it could be replaced. The response from WatercoolingUK was brilliant. Tom was quick, friendly, and sorted a replacement straight away with no hassle and no need to return the original part. The replacement arrived quickly and the whole experience was far better than I expected. Because of how this was handled, I wouldn’t hesitate to order from them again and would happily recommend them to others.

Great PC case, delivery on time.

My go to default for all watercooling parts. It has a fantastic selection, which is really important for custom builds, and the customer service is excellent. Couldn't ask for anything more!

Arrived quickly- items were as described and for a good price. Cheers!

Good selection and fast shipping, highly recommended.

Good selection on PC tech; more water cooling parts than the competition has. If a friend was looking to for cooling parts; then yes, I would recommend you.

Great company to buy from was cheaper than overclockers UK for what I needed, came fast and secure also and works perfect.

Great service, plus if you call to collect they are very helpful 5 Stars

Great price on the pc parts ordered communication was ok but the "Express" delivery was still a few days which I wouldn't mind if the delivery cost was lower . on the whole I'm happy but delivery prices or speed could be better that aside would most definitely use again Thank you

I've bought from WCUK a couple of times. They have some pretty niche stuff, always well-priced, and in my experience if an item is out of stock it is soon back in stock. My deliveries have always arrived well-packed, on time, and by a reliable courier.

Love this place staff are very freindly and really dont mind spending time choosing parts with you unlike some of the big stores which makes you feel valued. Do not hasitate to purchase from here its really good you wont be dissapointed.

Made an order from them and it arrived straight away,,unfortunately it had to go back but everything was sorted out really quickly no stress and replacement sent to us.

Great service, great availability and excellent and friendly staff with reasonable pricing. Recommended